Privacy Policy

Last updated: 22 February 2026
Website: https://bark-buddy.co.uk

Bark-Buddy (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the collection and use of information in accordance with this policy.

We may collect and process the following personal data:

a. Information you provide directly

• Name
   
• Email address
   
• Phone number
   
• Any other information you submit via forms, contact requests, or messaging features
   

b. Automatically collected information
When you visit our site, we may automatically collect:

• IP address
   
• Browser type
   
• Operating system
   
• Pages viewed
   
• Time and date of visit
   
• Referring website
   

c. Cookies and similar technologies
We use cookies and similar tracking technologies to improve your experience and analyse how the site is used. You can manage cookies via your browser settings.

We use your information for the following purposes:

• To respond to enquiries and provide customer support
   
• To personalise your experience on our website
   
• To send updates, newsletters, or marketing (where consent has been given)
   
• To analyse usage and improve our site performance
   
• To comply with legal obligations
   

Under the UK GDPR, we process your personal data only when we have a lawful basis to do so, such as:

• Consent — you have given clear consent for us to process your information
   
• Contract — processing necessary to fulfil a contract or service
   
• Legal Obligation — processing necessary to comply with the law
   
• Legitimate Interests — processing for internal business purposes that do not override your rights
   

We use cookies to:

• Remember your preferences
   
• Analyse site traffic
   
• Improve user experience
   

You can choose to disable cookies in your browser settings. Please note that some parts of the site may not work properly without cookies.

We may share your information with trusted third parties who help us provide services, such as:

• Analytics tools
   
• Email service providers
   
• Customer support tools
   

These third parties are only permitted to use your information to the extent necessary to provide services to us and must protect your data.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate information
   
• Request deletion of your data (“right to be forgotten”)
   
• Restrict or object to processing
   
• Request portability of your data
   
• Withdraw consent at any time (where processing is based on consent)
   

To exercise these rights, please contact us at the details below.

If you have questions about this Privacy Policy or want to make a data request, you can contact:

Email: shane@bark-buddy.co.uk